Kid
They are yet to have professional maturity. Mostly people straight out of college/university have this characteristics. They have not yet learnt to take responsibility and least of all accountability. These people will need hand holding and guidance for quite sometime before they can be trusted with any responsibility. It will be difficult for them to grasp the seriousness of the tasks they are involved, unless and until it is instilled into them regularly. Of course not all freshers are like this. This depends a lot of the kind of upbringing and family/friend environment.
Cribber
These people keep cribbing for each and everything starting from schedule, resources available to them to the solution and processes. They will never be satisfied with anything. Some people in this category do an excellent job, cribbing is just a habit. These cribs should just be ignored. By sifting through their cribs, lot of useful information could be obtained.
Silent Doer
These are people who do the tasks quietly without any fanfare. Mostly they do not get due credit for their efforts since they do not project the tasks they have done. But during due course of time, these people will get recognition and will be known for their reliability. They could be trusted with any complex tasks and will work well if stand alone tasks are assigned to them.
Supporter
Supporter cannot be any task by himself/herself. They need work well in supporting role, that is assisting someone else in the team. If you give independent tasks most probably they will not be able to do this by themselves.
Leader
Leader will take charge in any situation and pulls the team along with him/her. Naturally people will look up to this person to guide them. These people will have difficulty in accepting instructions from their superiors. They would like to do things in their way. So it is best to leave them with one or two independent areas of work.
Delegator
Delegator is adept in getting his/her tasks done by other people (typically supporters or silent doers). They are good at projecting themselves to higher management. They can advance in career pretty fast. They could trusted with tasks which are distributed meaning tasks which involves contributions from multiple people.
Summary
Each individual is different and has to be managed with different approach. Emotional Quotient forms a important attribute for the managers to deal with different types of people. The above listed are generic characteristics and is found in each individual in different measures. But one of the characteristics will be dominant.
Latha C
latha.c@nsn.com
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